Refund Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Eligibility

At Fashion City Textiles, we aim to ensure that our customers are satisfied with their purchases.A refund may be provided when:

• The returned product is accepted under our Return Policy.

• The product received is defective or damaged.

• The wrong product has been delivered.

• The product received is materially different from the product ordered.

• An order is cancelled by Fashion City Textiles after payment has been received.

Products must meet the conditions specified in our Return Policy.

Refund for Returned Products

Once the returned product is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be processed to the original payment method, wherever technically possible.

Refund Processing Time

After approval, refunds are normally processed within 5–7 business days. The actual time for the amount to appear in your account may depend on your bank or payment service provider.

Shipping Charges

Original shipping charges, if any, may not be refundable unless the return is due to an incorrect, defective or damaged product or otherwise required under applicable law.

Failed or Cancelled Orders

If payment has been successfully received but the order cannot be fulfilled, the applicable amount paid will be refunded.

Contact

Fashion City Textiles

Kerala, India

Email: [YOUR EMAIL]

Phone: [YOUR PHONE NUMBER]

Last Updated: August 31, 2026